If you are having problems managing a team and getting your point across it might be due to one or more of the 5 possible ‘dysfunctions’ described by the consultant and speaker Patrick Lencioni*. These are: Absence of trust – an absence of trusts leads to an unwillingness to be vulnerable within the group, which […]
September 28, 2011
I actually read this piece in a management magazine and thought I would share. It works if you are in a service industry, delivering an actual product or managing a project: Let them rant. Don’t interrupt, don’t glower and don’t judge, however wrong or rude they are. Instead, memorise every details of their grievance, encouraging […]
August 3, 2011
Versão traduzida e não oficial do mapa do processo. Qualquer duvida favor entrar em contato por e-mail PRINCE2
July 28, 2011
Being good at sales it is one of the best qualities one can have, whether you are a company providing a service, a manager looking to get a bigger budget for a project or a job hunter. All three have to sell something: the idea that the service is vital, that the budget increase is fundamental for […]
June 28, 2011
If you are self-employed or own a small company you are probably aware of how difficult it is to run a successful business. From my experience, the majority of small businesses that fail do so not due not to a lack of talent or money but for one of the following reasons: Not having a […]
May 28, 2011
Listening is one of the most important qualities one can have. It is clearly fundamental when trying to sell a product – be it a physical item or a service you are providing for a company – but it is also vital when leading a team. I am sure there are managers and team […]
November 28, 2011
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