Having a “team-problem”? this might help.

November 28, 2011


If you are having problems managing a team and getting your point across it might be due to one or more of the 5 possible ‘dysfunctions’ described by the consultant and speaker Patrick Lencioni*. These  are: Absence of trust – an absence of trusts leads to an unwillingness to be vulnerable within the group, which […]

Posted in: Uncategorized

Turn around complaints

September 28, 2011


I actually read this piece in a management magazine and thought I would share. It works if you are in a service industry, delivering an actual product or managing a project: Let them rant. Don’t interrupt, don’t glower and don’t judge, however  wrong or rude they are. Instead, memorise every details of their grievance, encouraging […]

PRINCE2 Mapa do Processo em português

August 3, 2011


Versão traduzida e não oficial do mapa do processo. Qualquer duvida favor entrar em contato por e-mail  PRINCE2

Need to sell?Then Start asking the right questions…

July 28, 2011


Being good at sales it is one of the best qualities one can have, whether you are a company providing a service, a manager looking to get a bigger budget for a project or a job hunter.  All three have to sell something: the idea that the service is vital, that the budget increase is fundamental for […]

How not to run a small business

June 28, 2011


If you are self-employed or own a small company you are probably aware of how difficult it is to run a successful business.  From my experience, the majority of small businesses that fail do so not due not to a lack of talent or money but for one of the following reasons: Not having a […]

Posted in: SMEs tips

Want to be a great leader? Then start listening.

May 28, 2011


  Listening is one of the most important qualities one can have. It is clearly fundamental when trying to sell a product – be it a physical item or a service you are providing for a company – but it is also vital when leading a team. I am sure there are managers and team […]