Browsing All Posts filed under »Project management tips«

Turn around complaints

September 28, 2011


I actually read this piece in a management magazine and thought I would share. It works if you are in a service industry, delivering an actual product or managing a project: Let them rant. Don’t interrupt, don’t glower and don’t judge, however  wrong or rude they are. Instead, memorise every details of their grievance, encouraging […]

PRINCE2 Mapa do Processo em português

August 3, 2011


Versão traduzida e não oficial do mapa do processo. Qualquer duvida favor entrar em contato por e-mail  PRINCE2

Want to be a great leader? Then start listening.

May 28, 2011


  Listening is one of the most important qualities one can have. It is clearly fundamental when trying to sell a product – be it a physical item or a service you are providing for a company – but it is also vital when leading a team. I am sure there are managers and team […]

How to “neutralise”* an enemy at work.

March 23, 2011


We all know the importance of having or working in a great team. The problem is that you can’t always  choose your team and can end up stuck with a team member who undermines your team/work performance. The “enemy” can vary from someone who is annoying and negative to someone who, although very pleasant, is […]